Electrical appliances

Returns solution (Zmart)

Fulfil your obligations as an (on-line) retailer

The Waste Electrical and Electronic Equipment Act governs the sale, return and environmentally sound disposal of electrical and electronic equipment. The law requires all distributors who have a sales area of at least 400 square meters for EEE to take back electrical and electronic equipment. A distinction is made between the 0: 1 and 1: 1 take-back.

0:1 Take-back obligation:

Devices that have a maximum edge length of 25 cm must be taken back without the purchase of a product.

1:1 Take-back obligation:

When you purchase a similar device, then the distributor's future obligation to take back old equipment is free of charge.

The Zentek returns solution

With the Zentek returns solution we offer the possibility to meet the take-back obligation legally secure. With a nationwide established network of take-back locations, you can book in just three steps your desired package quantity - after the contract conclusion you will receive a personalized link which allows your customers, as well as the nearest collection point to directly obtain the return label - both for 0:1 and for the 1:1 take-back.

More information on our offer can be found here.